Everything hotel owners and STR hosts need to know about fighting chargebacks, protecting revenue, and understanding card network rules.
Understand how chargebacks work, why hotels get hit harder than most industries, and what you can do to fight back.
A breakdown of Visa's dispute process, the reason codes that hit hotels hardest, and the evidence required to win.
Mastercard has a dedicated hotel no-show dispute code that no other network offers. Here's how it works and what you need to win.
Amex operates fundamentally differently from Visa and Mastercard. Understanding the inquiry phase alone can save you thousands.
Airbnb shifted chargeback liability to hosts in late 2025. Here's what changed, why it matters, and how to protect yourself.
When you process payments directly, you control the dispute process. Here's how to set up fraud prevention and win disputes as an STR host.
Visa's CE 3.0 framework can block chargebacks before they're filed. Here's how it works, what data you need, and what it means for hotels.
Ten practical steps every hotel should take before a chargeback ever happens. No expensive tools required — just operational discipline.